Shipping policy

We strive to ensure that your orders are processed and delivered to you as quickly and safely as possible.

All orders are carefully packed and shipped shortly after confirmation. In most cases, orders are delivered within 2–3 business days, depending on your location and courier service availability.

Please note that delivery timelines may occasionally vary due to sales periods, holidays, or unforeseen courier delays. We appreciate your patience in such situations.

Exchange Policy

We do not offer returns. However, we provide exchange options only in the following situations:

• If there is a size issue

• If the product received is damaged

Exchange Eligibility

To qualify for an exchange, the following conditions must be met:

• The exchange request must be raised within 7 days of delivery.

• The product must be unused, unwashed, and in its original condition.

• All original tags, packaging, and labels must remain intact.

Products that do not meet these conditions will not be eligible for exchange.

Once the product is received and inspected by our team, we will proceed with the exchange process accordingly.

Contact Us:

For any questions regarding these terms, please contact:
support@ziyaara.in